Refund Policy

Ark-La-Tex Colorlab and your studio photographer are committed to to provide you the best quality products possible. Every effort has been made to post only those images sufficient to make high quality photographs.

Remakes

In the event a remake is necessary, you must return (1) the original print, (2) the original order number and (3) a copy of the web receipt. If the remake is determined to be due to a lab error, remakes will be shipped back to you at no charge. All remakes and disputes must be handled within thirty days of the original order date.

Color

We cannot guarantee exact color matching to the image as viewed on the Web. In most cases, the print color and quality will be much better. If you are reordering prints, please do not expect an exact color match to the first set of prints due to paper emulsion differences from our photographic paper suppliers. If an exact match is necessary on these items, please contact your studio and provide them with a reference print we can match back to. Exact matching of other paper brands may not be possible.

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